Support

We're here to help you get the most out of the Løyper app.

Contact Us

If you have questions, feedback, or need assistance, please reach out to us:

gaute@fmsnordic.no

We typically respond within 1-2 business days.

Frequently Asked Questions
How do I find ski trails near me?

Open the app and allow location access. The map will automatically center on your location and show nearby trails with their current grooming status.

What do the different trail colors mean?

Green trails were groomed very recently, yellow trails were groomed within the last day, orange and red trails were groomed longer ago, and gray trails have no recent grooming information.

How do I save a location as a favorite?

Tap on a location marker or trail to open the info panel, then tap the heart icon to add it to your favorites.

Is the app free to use?

Yes, the app is completely free. We rely on data from trail operators to provide grooming information.

The trail status seems outdated. What should I do?

Trail status is provided by the trail operators. If you notice outdated information, please contact the trail operator directly, or let us know and we can reach out to them.

Report a Bug

Found a bug or something not working correctly? Please email us with a description of the issue, what device you're using, and steps to reproduce the problem. Screenshots are very helpful!

Privacy Policy

Read our privacy policy to learn how we handle your data. Privacy Policy